Frequently Asked Questions

We accept most insurance providers and offer payment options for uninsured patients. However, if you are a first-time patient or your insurance provider has changed, please call your provider to verify. If you are not covered under a health insurance plan, please call us for a consultation at (219) 659-0333.

• Anthem
• Anthem Medicare
• Medicare
• Railroad Medicare
• Traditional Medicaid
• MDwise
• Blue Cross Blue Shield of Illinois
• Aetna
• Humana-Humana Medicare, Choicecare Medicare PPO, Humana PPO, and Choicecare PPO
• United Healthcare
• UMR
• Cigna
• MHS Marketplace
• MHS HIP
• MHS HoosierHealthwise
• CareSource Indiana

The typical wait time is 15 to 30 minutes.

We accept the following Medicare and Medicaid plans:

• Anthem Medicare
• Medicare
• Railroad Medicare
• Traditional Medicaid
• MHS HIP
• MHS HoosierHealthwise
• CareSource Indiana

Whether you are an existing or first-time patient, we will strive to make your visit as productive and comfortable as possible.

If this will be your first time visiting our clinic, below are a few tips to help make your visit a success. Please call if you have any questions.

• Arrive approximately 15 minutes prior to your appointment to allow time for filling out paperwork.
• Bring your health insurance information.
• Write down any questions or concerns you may have so that you can discuss them with your physician.
• If you are transferring from another primary physician’s care, bring your medical records.

If you are an existing patient, there is no need to do anything in advance. Please arrive at your scheduled time and sign in at the front desk. If you have any questions regarding your appointment, please call us at (219) 659-0333.

A primary care physician oversees your comprehensive health care, including mental health treatments. Your physician listens carefully to your concerns, examines your symptoms, and suggests appropriate treatments based on the findings of diagnostic tests. A primary care physician also prescribes medication and helps you manage your dosage. We can refer you to a specialist when necessary, too.

Primary care makes it easy for patients to stay healthy. Think of it like having a personal family doctor who is always there for you. We prioritize the physician-patient relationship as we attend to your unique needs. Generally, primary care involves fewer fees, shorter wait times, and a personalized experience. You’ll have peace of mind knowing superior medical advice is just a video call away.

Even if you don’t get sick often, establishing a primary care physician is important to your well-being. Your physician works with you over the course of years, getting to know your medical history as well as your individual wellness goals. Having a physician who is familiar with you means more health benefits, such as reduced overall costs, fewer visits to the hospital or ER, and improved management of chronic health conditions. You’ll feel confident knowing our team is always ready to provide personalized guidance.

For general checkups, you will speak to a physician in a private, comfortable setting. Be honest about how you are feeling, and let us know if there’s anything concerning. We may ask you basic questions about your well-being, such as:

• Do you have any pain or symptoms that impact your everyday life?
• Is the medication you’re taking causing problematic side effects?
• Are you having trouble making healthy choices related to your lifestyle or nutrition?
• Are you experiencing anxiety, stress, depression, or symptoms of a mental health issue?

Many factors influence your health. We consider a comprehensive range of conditions to help you feel your best.

Visiting your primary care physician is critical to maintaining your health. We can order diagnostic tests and use state-of-the-art medical technology to identify signs of disease before they progress. We can help you develop an effective care plan to maximize your current well-being and safeguard your health in the future. Health insurance plans often consider annual physical exams as preventative care, so plan on visiting our office at least once a year for a general checkup. You may need more frequent care depending on your needs.

OccuMed Primary Care provides a complete range of health services to support your physical and mental health. We offer acute and immediate care when you have a concern that can’t wait, as well as management for chronic conditions, mental health treatment, lab testing, and more. We provide in-person appointments as well as Telehealth calls for your convenience, so call us if you’d like to learn more about our offerings. Same-day appointments are usually available – just call or request an appointment via our website.